Contact

How can we help? Simply complete the form below & we’ll get right on it.

Sales

Email: sales@cloud9.software
Phone: 1-800-394-6050 EXT 1

Support Hours

8:00 am – 8:00 pm ET Monday-Friday
If there is a true emergency outside of normal working hours please leave a voicemail or email and we will respond as soon as possible.

*** SPECIAL ANNOUNCEMENT ***
Cloud 9 Support and Service will be temporarily unavailable on Fridays, from 2 pm – 3 pm ET for department-wide product training sessions.

Phone: 1-800-394-6050 OPTION 2*
Email: support@cloud9.software

*In an effort to provide you with the best possible support experience we may record support calls for training and quality assurance purposes.

In order to give our support team some R&R our support department is closed for the following Holidays:

New Years Day
Martin Luther King Jr. Day
President’s Day
Memorial Day
July 4th
Labor Day
Thanksgiving Day
Christmas Day

In addition we will also have special hours the following days:

Day after Thanksgiving – Closed
Christmas Eve – Closed
New Years Eve – Hours will be 8:00am-3:00pm EST

Screen Connect

Click here to access Customer Support’s remote control utility. This tool should only be used while speaking to a customer support representative.
http://help.cloud9ortho.com